Last updated: 3 January 2026
FolloUps (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you use our website and services.
By using FolloUps, you agree to the practices described in this Privacy Policy.
FolloUps may collect information that you provide directly, such as your name, email address, phone number, business details, or information shared through contact forms, onboarding, or support communication.
When you use FolloUps services, you may upload or connect lead data including names, email addresses, phone numbers, and enquiry details. This lead data belongs entirely to you. FolloUps acts only as a service processor and does not claim ownership of your data.
We may also collect limited technical information such as IP address, browser type, device information, and pages visited on our website. This information is used only for security, analytics, and service improvement purposes.
Information collected by FolloUps is used strictly to set up and run follow-up workflows, deliver Email, SMS, and WhatsApp communications as configured by you, provide customer support, share service-related updates, improve platform reliability, and comply with legal or regulatory requirements. We do not use your data for advertising, profiling, or resale.
FolloUps integrates with third-party service providers to deliver messages, including email service providers, SMS gateways, and WhatsApp API providers. All communications sent through FolloUps are triggered based on your configured workflows and are sent only to contacts you manage. We do not initiate unsolicited or unauthorized messaging, and all messaging is subject to applicable opt-in and regional compliance requirements.
We do not sell, rent, or trade personal data. Information may be shared only when necessary with third-party service providers involved in message delivery, hosting, infrastructure, or technical operations. Data may also be disclosed if required by law or regulatory authorities. All third-party providers are selected based on standard security and compliance practices.
We take reasonable technical and organizational measures to protect data, including access controls and secure handling practices. Users are advised to keep their platform credentials private and to update access credentials regularly. Once workflow customization or setup work is completed, full authority and control are handed back to the user.
Data is retained only for as long as necessary to provide services or meet legal and contractual obligations. Users may request deletion of their data or account by contacting us.
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, withdraw consent for communications, or request details about how your data is used. Requests can be made using the contact details provided below.
Our website may use basic cookies to ensure proper functionality and improve user experience. We do not use cookies for invasive tracking or advertising purposes.
FolloUps serves users globally. By using our services, you acknowledge that your information may be processed in jurisdictions outside your own, subject to appropriate safeguards.
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated revision date.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: Coffee@ffollow.com
Website: https://ffollow.com